Insight from the eSIM Go team
Product updates, technical deep-dives, and what we're learning about the future of digital mobile services.
Product InsightsWhy brand alignment matters in the travel eSIM space
Travel eSIMs are a must-have for modern travelers, offering a compelling, cost-effective way to stay connected while crossing borders. But the real competitive advantage lies not just in offering eSIM products in this burgeoning market, but in how they’re branded and delivered to customers.
Industry TrendsOTAs to combat direct booking surge with enhanced loyalty initiatives
New data highlights a significant shift in the hotel booking landscape, with travelers increasingly favoring direct bookings through hotel digital channels over OTAs. As this trend gains momentum, mobile connectivity is poised to become the critical battleground in the fight for customer loyalty.
Industry TrendsWhy mobile data plans and customer loyalty programs are made for each other
As consumer expectations shift, traditional loyalty schemes are falling short. Enter eSIM mobile data plans, a game-changer in the realm of customer loyalty programs.
Customer ExperienceHow connectivity can help airlines keep passengers on side when things go wrong
We explore the different ways that an eSIM can assist in effective travel disruption management, and support loyalty in general.
Customer ExperienceWhy roaming is a customer loyalty killer for MVNOs – and how to fix it
Understanding the MVNO customer effort paradox
Customer ExperienceBuilding a successful customer loyalty programme with eSIM
Why mobile data is a hot button loyalty reward
eSIM entrepreneurshipWhat to look for in a great wholesale eSIM partner
Minimum expectations when assessing eSIM providers
Customer ExperienceAirports are getting to know their customers better with eSIM
Mapping the path to personalized passenger experiences